Information we collect and how we collect it
The information we gather on our site falls into two categories (1) personal data you supply when you make a purchase; and (2) tracking information collected as you navigate through the website. When you make a purchase we collect personal data about you such as your name, delivery address, e-mail address, telephone number, the product(s) purchased.
We use this information to process your order and provide product(s). We cannot perform our sales contract without this information. When this type of personal data is collected, you will know because you will have to fill out a form of some sort or otherwise provide the personal data to us. When you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the site. None of this information identifies you personally.
How we use your personal data
We may contact you with promotions we think might interest you, as part of our market research, either by telephone or email. Our legal basis is also our legitimate interests if you are an existing customer or provided your details while negotiating to become a customer, otherwise the legal basis will be your prior consent. We will not share your data for third party marketing.
How and where we store your personal data
We take the security of your personal data very seriously. We take appropriate physical, administrative, organisational and technical measures to protect your personal data. Unfortunately, the transmission of information via the internet is not completely secure and so we cannot guarantee the security of your data transmitted through the internet including through the Website; any transmission is at your own risk.
You have the right to know if we process any personal data about you and, if we are, with certain limitations, to a copy of that personal data. You also have the right to ask us to remove or correct any of that personal data that is inaccurate, to object to certain processing and to withdraw any consent you may have given us for any processing of your personal data. You also have the right to ask us to restrict processing certain of your personal data, to erase your personal data, and to ‘port’ certain of your personal data to you or another provider, provided in each case that we have such data and certain conditions are met.
You have the right, at any time, to object to the processing of your personal data for direct marketing. You also have the right, at all times, to notify a complaint to any regulator such as the UK Information Commissioner, although we would welcome the opportunity to discuss and resolve any complaint with you first. To exercise any of your rights, please contact us via the details below. To protect your privacy and security, we will also verify your identity before granting access or making corrections.
As a default position, we will only retain personal data for any statutory retention period, then a reasonable period (if any) for the above purposes. This is subject, for example, to any valid opt-out or withdrawal of consent where processing is based on consent, or other valid exercise of your data subject rights.
How to contact us